I attended a Rinnai tankless water heater training course earlier today. It is an 8 hour course that allowed us to completely take apart the insides of a Rinnai tankless water heater. I’ll admit that it can be very intimidating looking into the inside of a tankless water heater.
I really appreciated the fact that Rinnai put on this class. While tankless water heaters have been around for over 40 years, they are relatively new to residential households in the US. Servicing a regular water heater is a lot different than servicing a tankless unit. A tankless unit if far more complicated than a standard gas tank water heater. There are several reasons that could cause a tankless unit to quit working. Nobody likes to be without hot water for long so it’s very important that a malfunctioning unit be fixed quickly. As a tankless water heater installer, I feel it’s important to be able to service the units that we install. We also can provide all necessary maintenance to keep your tankless unit running optimally.
This training class was only part of the fantastic support that Rinnai provides to their installers. They also offer technical support in the field if there is ever a problem with the unit. They also have replacement parts that are very inexpensive and easy to obtain.